How can I update or correct my personal information?

Log into your account and go to Settings > Account Information to update your name, email, phone number or address. Changes are saved immediately. Contact support@samuraislot.club if you cannot make changes yourself or need corrections to payment history records.

Reference

Privacy Policy Built for Your Peace of Mind

Q: Can I request a copy of all the data you hold about me?

Yes. Email support@samuraislot.club with the subject 'Data Access Request' and provide your account username and registered email. We will compile and send your data file within 14 calendar days. Where local law permits, you may request this multiple times.

When you open an account with samuraislot, your personal data and payment details are protected by clear, transparent policies.

Transparent data handlingAccount security protocolsClear contact channels for requests

Explore the Lobby Read FAQ

How We Collect and Use Your Information

samuraislot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with samuraislot, we collect account information such as your name, email, phone number and date of birth. Deposits via DANA, OVO, GoPay and QRIS create transaction records we retain for verification and compliance. We use cookies to remember your lobby preferences and login

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status across sessions. Your data is stored on secure servers and shared only with payment processors and support teams who need it to serve your account. We do not sell your information to third parties. How your data is handled depends on local law, and we
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follow regulations that apply to our players in Indonesia.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH US DIRECTLY

Contact Us About Your Privacy Rights

SECURITY & TRANSPARENCY

How We Keep Your Account Safe

Password & Login Protection

Your account password is encrypted when stored on our servers. We recommend using a strong, unique password and enabling two-factor authentication if your account offers it. Never share your login details.

Payment Data Handling

When you deposit via DANA, OVO, GoPay or QRIS, payment details are processed by trusted third-party processors. We do not store full card or bank details; only transaction confirmations are kept for your records.

Cookies & Tracking

We use cookies to track your lobby navigation, login state and preferred game filters. You can manage cookie settings in your browser. Functional cookies cannot be disabled without affecting login and gameplay.

Data Retention

Account information is retained for as long as your account is active. Closed accounts are retained for 7 years for compliance and fraud prevention, then securely deleted unless local law requires longer storage.

Third-Party Sharing

We share data with payment processors, live-table providers and compliance partners only when necessary to deliver your account services. No marketing partners or data brokers receive your personal information.

Your Rights & Requests

You can request access to all data we hold about you, ask for corrections, or request deletion where local law permits. Contact [email protected] with your request and we will respond within 14 calendar days.

Frequently Asked About Your Privacy

We collect your full name, email address, phone number, date of birth and residential address to verify your identity and meet compliance requirements. These details are mandatory to open and maintain your account. You can update them anytime in your account settings.

Transaction records from DANA, OVO, GoPay, QRIS and bank transfers are retained for 7 years after each transaction. This allows us to verify deposits, process withdrawals and respond to compliance queries. Older records are securely archived and then deleted.

Yes. Email [email protected] with the subject 'Data Access Request' and provide your account username and registered email. We will compile and send your data file within 14 calendar days. Where local law permits, you may request this multiple times.

No. We do not sell or rent your personal data to third parties. We share data only with payment processors, live-table studios and compliance partners who help operate your account, all under strict confidentiality agreements.

Payments are processed by licensed payment providers using encryption and fraud detection. samuraislot does not store your full payment credentials. Only transaction confirmation details are kept in your account history for your reference.

Closed accounts are retained for 7 years for compliance and fraud prevention. Your personal data becomes inactive and is no longer used for marketing or account features. After 7 years, it is securely deleted unless local law requires retention for longer periods.

Log into your account and go to Settings > Account Information to update your name, email, phone number or address. Changes are saved immediately. Contact [email protected] if you cannot make changes yourself or need corrections to payment history records.

Privacy Policy Built for Your Peace of Mind

Contact Us About Your Privacy Rights

How We Keep Your Account Safe

Password & Login Protection

Payment Data Handling

Cookies & Tracking

Data Retention

Third-Party Sharing

Your Rights & Requests

Frequently Asked About Your Privacy

01 What personal information does samuraislot ask for when I open an account?

02 How long do you keep my deposit and withdrawal records?

03 Can I request a copy of all the data you hold about me?

04 Do you sell my personal information to other companies?

05 How do you protect my payment information when I deposit via DANA, OVO, GoPay or QRIS?

06 What happens to my data if I close my account?

07 How can I update or correct my personal information?

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